Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page.
"having bought over 10 new Motorrads from 5 BMW dealerships and in 5 states, I am pleased with this opportunity to critique Engle Motors of KC, MO. Because in whichever criteria you choose to rate a BMW shop, this modern growing dealership which evolved in the 50's as a dedicated family shop, measures up peerlessly in comparison with all others for thoroughness in the purchase and prep,follow up service, handling of details such as accessory fitments,technical advisement and attention, and always courtesy in all dealings. Seems that every other person there is a Jones. I'm of Minnesota but prefer this shop of 600 miles away. And for these reasons."
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"Nice shop, great people. Peter was very helpful with going over the bike and answering any questions. Amanda and Pat were pleasant as well. Our overall experience made it well worth the 2300 mile trip from VA and back through record breaking low temperatures. We will definately stop in again next time we are in that neck of the woods. Thanks again!!!"
By: Bambi Suffolk,VA
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"I would like to comment on our recent experience with Engle Motors. This was the third BMW we have purchased from Engle, the first being about 25 years ago. We purchased a new 2009, F650GS twin for my wife. We had been in the dealership about 3 times looking at different bikes over a 2 month period. The first few times Peter was assisting us in picking out a bike. There was never any pressure to buy, he always seemed happy to answer questions and take all the time we needed. The last time we came in we were ready to test ride. That day Pat was assisting us, just like Peter in the past, no pressure on us to purchase, just helping as needed. We decided on the bike, went home, got the check book, came back and rode away with a new red BMW.
We have worked with most of the parts department personnel along with some of the service department personnel. They are always courteous, helpful and knowledgeable. Glenys in service is especially good about keeping you informed when your bike is in for service or repair.
We could not be happier with how we have been treated or the entire experience we have had in dealing with Engle. They are a quality dealership with quality people, parts and service.
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By: Tim Raymore,MO
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"I found your dealership on the internet and was just a little bit scared doing a deal online. However, this turned out to be the best motorcycle that I have ever bought. I have been telling all of my friends about the experience I had with your dealership. I am spreading the word around Wichita Ks. that taking a trip to visit you all in K.C. before buying their next motorcycle would be a trip to remember. Thanks again for the greatest motorcycle that I have ever rode. I will be back again for a few more accessories...just another reason for a road trip like I needed a reason. "
By: Larry Valley Center,KS
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"I took a 6 hour trip to get to Engle's. Initiated contact via E mail's. Our conversation, comments,statements were all kept and true. I purchased a brand new K1200GT, and have never looked back, have 1850 miles on bike in just 5 weeks!! Considering all the wet and cool weather since mid March, Ive laid some highway down behind me. Also would like to add, Engle's is the 3rd BEEMER dealer Ive been to, and ALL the beemer dealers have VERY freindly, helpful, informational, and just all around great!! At my 600 mile service there was an issue with a seal, the dealer didnt have the part on hand, but got one off a bike on the show floor, saving me a motel bill and allowing me to go back with my new GT, 5 days later, as promised a brand new seal arrived on my doorstep. Engle's THANKS FOR IT ALL!!! and thanks ya B M W !!!!!!!!!"
By: Anonymous Houston,MO
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"This was my first purchase of a motorcycle and came in knowing that it was going to be a Triumph. Had some ideas in mind and while I was looking at the models, Peter came over and asked if I needed anything. From that point on, it was smooth sailing. Ended up getting a Bonneville in black and we went from there. Peter and Deb were top notch. Quick on the answers and knowing exactly what was going on all the time. Only issue I have had was with the tank pads I got as an accessory. They fell off after one day. Called Peter and at the 500 mile service going to install a new set. Couldn't be happier with the bike, the service I got from Peter and Deb, and the envy I have from my mates on the new Bonnie. Thanks Engle!"
By: Carl spring hill,KS
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"Just purchased the used 2008 Speed 3 off the floor. I'm very pleased with the customer service, inspite of an empty fuel tank, hey we're all humans right. Peter and Deb were fantastic! Thank you Engle Motors! I loved my experience with ya'll, and I'm so glad I bought the Speed 3! Plenty of power. Very satisfied customer!"
By: Robbie Warrensburg,MO
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"Triumph produce great bikes - no question. It has also been my experience that they secure great dealerships as well. Engle Motors very much fall in to this category. I found the staff to be knowledgeable, efficient and very friendly. I was made to feel that the relationship was much more than just selling me a bike. Very impressive team."
By: Mark Fort Leavenworth,KS
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"My only concern is that we purchased the 08 Triumph America, accessorizing at the time of purchase, and the 3 accessories purchased still haven't arrived at the store. If Triumph can't support their dealers with authorized accessories then what's the point in ordering/purchasing them. 21+ days seems excessive to me. "
By: Geoff Kansas City,MO
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"In the past 7 days, I've both taken home my new Triumph and had the bike in for it's 500 mile service. I love it so much I can't stop riding.
My buying experience was very smooth, and I got a great demo from the knowledgeable and personable Pat before I rode home. My service experience was great too.
I really couldn't be happier with my new Speed Triple and Engle Motors. I don't think I will ever need another make of motorcycle or another dealer. "
By: Mark Liberty,MO
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"I cannot say enough about the service I received from Engle Motors. My 2002 R1150RT had a problem with the headlight, the gentleman at the service desk replaced the light right there and the problem was solved. It was a pleasure to do business with the people at Engle Motors."
By: John D Chanute,KS
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"I recently purchased a 2002 motorcycle from Engles Motors. A beautiful BMW K1200RS. I understood that the bike was purchased without warranty. The motorcycle devloped a problem within the 1st month I had it. Which turned out to be quite costly. Without hesitation Engles Motors took the bike into their shop repaired it and returned it to me in perfect working order. At no additional cost to me with the explanation that it was the right thing to do. In my experience it is rare to find a company display this amount of integrity. They truly understand the phrase" customer service". Thank you Peter, Pat, the service department and anyone else involved. I truly appreciate the gesture and will find it hard to purchase a motorcycle from any other dealership in the future. "
By: Mike Spring Hill,KS
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"I bought a K1200LT,trading in my Kawasaki 1500. It was the best thing I did.The bike is great and Engles backs their bikes. This bike is more comfortable than the 01 Goldwing I had. When it is time to get another bike I will be back to Engles and BMW!"
By: Brent Blue Springs,MO
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"Being new to the World of British Motor cycles, I was a little apprehensive about buying a bike that is not main stream. Finding customer oriented local service for such bikes is a gamble. If I were a gambling man I have and feel i will continue to win with Engle motors. Eventhough I did not purchase my 2005 RocketIII from them, they still treat me as family. I am taken care of, and leave feeling good about the visit or transaction. I might also add that Chuck and Glenice continuously go out of his and her way to satisfy me. Thanks much
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By: Richard Lansing,KS
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"My experience at your dealership was nothing short of excellent. From the service personnel to the parts counter, customer care was the focus of each employee. I rode from Wichita to have my K1200GT serviced, and everyone made me feel at home. You provided first class service. Great Job!"
By: Dan Wichita,KS
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"Just recently bought my Street Triple from Engle Motors. The bike got it's 500 mi service yesterday. This is the thrid bike I have owned (first through Engle). I cannot express how much I appreciate the friendliness and professionalism of both the sales and service teams."
By: Steve Lees Summit,MO
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"Engles is the perfect dealership. Good inventory of bikes. Excellent parts inventory and knowledge. Pros in the service department. Add the friendly family atmosphere and you have everything you need in a dealership. Engles is the first place I go or call when I'm in trouble."
By: Paul Alpine,TX
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"I have never had as good of an experience at any dealer as I had w/ Engle Motors getting my K11RS serviced. I hauled my bike 250 miles and couldn't be happier. Chuck was outstanding to start my experience w/ and Bob I could tell was a great technician. He got everything done I asked about, and pointed out a couple issues on the horizon. He talked to my girlfriend and I as equals and we both walked away totally impressed w/ everything about your dealership. You know when you drop some cash and you're happy about it, that says an awful lot to me! I've never sent a good or bad experience out but I had to w/ this experience at Engle Motors. Heck, Mike Jones even tried finding a good motel and something fun to do for us!! Thanks and I wish Engle Motors the best!! Tim Kruse"
By: Tim Brighton,IA
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"Once again you guys made our buying experience entertaining. Thanks for picking us up at the airport and having our new ride in tip-top shape for the ride back to Colorado. "
By: Janine Livermore,CO
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"Thanks for the great service. My bike runs like new again. You folks are worth the drive up to from the Wichita area."
By: Tim Haysville,KS
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"Great customer service. I went in to see how the dealership was before purchasing through them, and they were very attentive to anything I needed, and gave me good, straight-forward answers to my questions"
By: Charles Prairie Village,KS
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"I was treated like an old friend who had just stopped in. Bobbie and the entire staff made me and my family feel quite comfortable.
When I brought the bike back in to have an accessory put on (without an appointment), the service staff went out of their way to ensure the job would be done. It says alot about customer appreciation when these guys do their best to satisfy.
I have been reccomending Engle Motors to all of my friends, who knows...maybe one will buy a bike from you. Then again maybe they wont, and me and the RocketIII will go on turning heads everywhere we go. Thanks Guys
Jason"
By: Jason Topeka,KS
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"As much as we do enjoy our bikes, we also do our friendship with everyone ,sales parts and service. Thanks Slade and Dana Uptegrove"
By: Slade Sibley,MT
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"I recently purchased a new BMW F650GS. I have purchased several motorcycles from various dealers over the years and this dealership had a more personal feel than the rest. I felt like I was a member of Norm and Bobbie Jones family! This is my first BMW and it's by far the most enjoyable motorcycle I've owned. Thank you Engle Motors for making this an excellent experience. You are the best."
By: Bryan platte city,MO
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"I've lived in 5 different cities (none of which have been Kansas City) since buying my first (of 8 in a row) BMW motorcycles over 30 years ago. During this time Engle has been my dealer of choice - and has always been there to support me when times got tough. "
By: Don Madison,AL
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"I visit my daughter in KC often and love to come by your shop and visit and even deal on my new bikes and accessories. Your people and parts dept are second to none. Not many shops keep accessories for my 06 650 GS. I'll see you the day after Thanksgiving if your open.
Luther Bearden"
By: Luther Batesville,AR
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"Thanks for the fast service on my Triumph Bonneville America. Your people went above and beyond the call for me. Bob Morgan"
By: Bob Topeka,KS
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"I recently acquired an R 1150 R Rockster that Engle sold new in 2004. I was curious about the maintenance record for this motorcycle and in particular whether it received its 600-mile service. Chuck was extremely helpful and was quickly able to determine that this service was done and that there were no service bulletins from BMW on this model. Kudos to Chuck for excellent customer service. I'll keep Engle in mind should I need assistance next time I'm riding through KC."
By: Jeff Denver,CO
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"I've purchased 5 bikes from Engles since 1996. Each time the experience has been excellent. I'm not sure what I would ride or where I would have it serviced if Norm and his family ever left Kansas City. Engles is an enthusiast shop, owned and operated by serious motorcyclists. These are becoming harder and harder to find! "
By: chris kansas city,MO
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"Quality sales and service. The most competent sales and service possible. Both departments extend every courtesy."
By: Marc Warsaw,MO
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"Engles is our dealer of choice and let me tell you that with 1.3 million miles between Paul and me, we have needed and appreciated the quality and "go far beyond expectations" attitude at our favorite dealership."
By: Voni Lawrence,KS
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"I had a wonderful experience with Engle Motors. The sales team is very knowlegeable and when they answered all of my questions, I knew their answers were based on personal experience. These people live and love what they sell!! Pat Cochran went above and beyond in selling me my first bike. Not only did he answer all of my questions regarding the different models, he even personally delivered my new bike to my house because I was nervous about driving home on wet roads. I can't say enough great things about the fine group of people at Engle Motors. They will always have my business! "
By: Anonymous Kansas City,MO
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"I love coming into and doing business at your place.Ive never seen such professionalism.Keep up the amazing work."
By: KEVIN LEES SUMMIT,MO
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"I've been doing business with Engle Motors since 1994 and can truly say that all departments do an "Outstanding Job". The staff truly understands "Customer Care". I've purchased 2 BMW'S from Engle Motors, as well as all my accessories and service work. Heck, the only reason I don't buy another new one is that they've keep my current bike, a 99 R1100RA SE, in perfect shape. It doesn't suprise me that they're celebrating they're 50th Anniversay as they make the experience of Motorcycle Ownership a joy.
If you're looking for a dealer that truly cares, "Check Them Out "............."
