Employment

Triumph Motorcycle Sales Associate

Summary

We are seeking a motivated and brand-driven Triumph Motorcycle Sales Associate to represent the iconic Triumph Motorcycles brand. This role is responsible for delivering a premium customer experience, educating riders on Triumph’s performance, heritage, and craftsmanship, and guiding customers through the complete motorcycle ownership journey.

Key Responsibilities

Welcome and engage customers with a professional, premium-brand experience
Develop expert knowledge of Triumph motorcycle models, including modern classics, roadsters, adventure, and sport categories
Educate customers on Triumph’s history, engineering, performance features, and customization options
Assist customers in selecting motorcycles, riding gear, accessories, and apparel that fit their lifestyle
Coordinate test rides and provide detailed product demonstrations
Present financing, warranty, and protection options in partnership with the finance team
Negotiate and close sales while maintaining Triumph brand standards
Build long-term customer relationships through follow-ups, CRM management, and rider community engagement
Support dealership events, demo days, and Triumph ride experiences
Maintain showroom presentation aligned with Triumph’s global brand guidelines
Complete all sales documentation accurately and in a timely manner
Collaborate with service and parts teams to ensure exceptional post-sale support

Qualifications & Skills

High school diploma or equivalent; college coursework a plus
Previous sales experience preferred (motorcycle, automotive, or luxury retail strongly preferred)
Passion for motorcycles and strong interest in the Triumph brand
Excellent communication, listening, and customer engagement skills
Ability to explain technical features in a clear, customer-friendly manner
Self-motivated with strong closing and follow-up skills
Comfortable working flexible schedules, including weekends and events
Proficiency with CRM systems and basic computer applications
Valid driver’s license with a clean driving record

Physical Requirements

Ability to stand and walk for extended periods
Ability to move and position motorcycles on the showroom floor
Ability to lift up to 50 lbs as needed

What We Offer

Salary plus commission-based compensation
Brand-specific Triumph sales training and development
Employee discounts on motorcycles, apparel, and accessories

More Info Apply

Technician

Summary

Job Requirements

Completion of a formal training program in motorcycle repair preferred
Several years of experience in motorcycle repair and maintenance preferred
Experience working with various types of motorcycles and scooters required
Strong knowledge of motorcycle components, systems, and functions
Excellent troubleshooting and problem-solving skills
Ability to work independently and as part of a team
Good communication and customer service skills required
Must have own tools and equipment preferred

Job Responsibilities

Perform routine maintenance services, such as oil changes, tire changes, and tune-ups
Diagnose and repair mechanical and electrical problems
Replace or repair broken or worn components, such as brakes, clutches, and transmissions
Test motorcycles to ensure proper operation and safety
Create detailed repair estimates and provide clients with an explanation of necessary repairs
Ensure all work is performed in accordance with manufacturer specifications and industry standards
Keep detailed records of all work performed and parts used
Maintain a clean and organized work area

Job Benefits

As a motorcycle technician, you can expect to receive competitive pay, as well as a range of benefits such as insurance and paid time off. You will also have the opportunity to work on a variety of motorcycles and scooters, and gain valuable experience in the industry.

If you are an experienced motorcycle technician with a passion for motorcycles and a commitment to providing excellent service to clients, we encourage you to apply for this position.

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Parts Associate

Job Description

We are seeking a knowledgeable and motivated Parts Associate to join our motorcycle dealership team. This role is ideal for someone with a passion for motorcycles, strong customer service skills, and an interest in dealership operations.

The Parts Associate is responsible for assisting customers and service technicians with parts inquiries, ordering and receiving inventory, and maintaining an organized and efficient parts department.

Key Responsibilities

Assist retail customers and service technicians in identifying and purchasing motorcycle parts and accessories
Process parts orders, returns, and special requests accurately
Receive, stock, and organize parts inventory
Maintain accurate inventory records and pricing
Answer phone and in-person parts inquiries professionally
Work closely with the service department to ensure timely availability of parts
Keep the parts department clean, organized, and visually presentable
Follow dealership policies and procedures

Qualifications

Previous parts, retail, or dealership experience preferred (motorcycle or powersports experience a plus)
Basic mechanical knowledge or familiarity with motorcycles strongly preferred
Strong customer service and communication skills
Ability to multitask in a fast-paced environment
Attention to detail and basic computer skills
Ability to lift and move parts and boxes as needed